While we haven’t got answers to all of life’s questions, when it comes to retrofit double glazing—we do have all the answers! Today we’ll be looking at the most popular commonly asked questions we receive about our glass supply services. Read on to discover everything you need to know about double glazing and glass installation from New Zealand’s industry experts.

1. What services does Atlas Glass provide?

Atlas Glass specialises in retrofit double glazing for timber joinery and new timber joinery glazing. We service homes Auckland-wide, installing warrantied double-glazed units on-site. We also offer other glass supply services from our well-equipped glass factory in Avondale.

NB: We don’t do retrofit double glazing for aluminium frames.

2. How much will it cost to complete my job?

Every project we take on is different. Without first looking at your specific job and property requirements, it is hard to provide a cost estimate. However, through our free no-obligation measure and quote service, we can give you an accurate estimate of the potential cost of the job.

Once we have completed an initial check of the property, your quote will be sent out as soon as possible, so you can know exactly what to expect when you work with us.

3. How long do jobs generally take?

A complete glass installation for every window in a house usually takes between 4-5 days. But of course, this all depends on the size and requirements of the job. We are happy to talk you through your specific job and give you a guideline, so you know exactly what to expect.

4. Who arranges the scaffolding?

For most jobs, we provide our own mobile scaffolding. However, if your project requires the use of more substantial scaffolding, we request that you arrange this before our arrival (your painters can then also utilise it to complete the job).

5. Can my existing timber joinery be retrofitted with new double glazing?

Yes. This is our speciality and 99% of the time we can retrofit existing timber joinery with double glazed units. If, however, we are unable to retrofit your existing joinery, we will be more than happy to give you our best recommendations for your windows moving forward.

6. Will double-glazing change the way my joinery looks?

Retaining the intended look of your window joinery is a top priority of ours. Our team of specialists works carefully—removing only enough timber to accommodate for the new units—ensuring that the appearance of your timber is beautifully preserved.

7. Can you update or replace my window hardware?

If you would like your window hinges replaced or updated with stainless steel during our installation, we are happy to do so for an additional labour charge. However, we do not supply window hardware. You will need to find the best hardware design for your window and have it delivered to your home before installation.

8. Can you close gaps in my joinery when fitting a unit?

Our team will always do our best to close gaps during installation. Using weather seal and new hinges, we can re-position windows to create a more compact fit. However, due to the age of some timbers, they may be warped, in which case we won’t be able to adjust them.

9. Will my window joinery need to be re-painted after installation?

The inside frame of your windows will need to be re-touched after installation is complete. However, the outside frame of your window will need to be repainted. Repainting the frame will seal the timber and timber beads, ensuring the longevity of your lovely new windows!

Have any burning unanswered questions for us? Get in touch!

As one of the best glass companies in Auckland, we are here to assist you! If you can’t find the answers you’re looking for, get in touch today and one of our friendly team will be happy to help! Maybe you have a question we haven’t heard before! Either way, contact the team at Atlas Glass. Our glazing experts are ready to help!